Great article, I agree.

On Medium, I see the comments section like a room — so for example, the comments section of an article about trauma will likely contain people who have experienced trauma, and so I would leave comments that are considerate to the people visiting that ‘room’. Some people feel they can enter any comments section and say whatever they like, then get indignant when others react negatively. Would those unintentional trolls walk into a church and start shouting ‘God is dead’? Would they be surprised to receive a negative reaction? They really are losers.